XL LOGISTICS Privacy Policy

This privacy policy describes how we process information about you, including personal data and cookies.

1. general information

This policy applies to the Website, operating at the URL: xl-logistics.pl.
The operator of the service and the Administrator of personal data is: XL LOGISTICS M.MAŁEK, B.MAŁEK SPÓŁKA JAWNA, ul. Jagiellońska 85/87/4, 42-229 Częstochowa.
Operator’s email contact address: info@xl-logistics.pl
The Operator is the Administrator of your personal data with respect to the data you voluntarily provide on the Website.

The Service uses personal data for the following purposes:

  • Running a newsletter
  • Conducting online chat conversations
  • Presentation of user profile to other users
  • Handling inquiries via form
  • Implementation of ordered services
  • Presentation of an offer or information

The service performs functions of obtaining information about users and their behavior in the following ways:

  • Through voluntarily entered data in the forms, which are entered into the Operator’s systems.
  • By storing cookies (so-called “cookies”) on end devices.

2 Selected data protection methods used by the Operator

  • The login and personal data entry sites are protected in the transmission layer (SSL certificate). This ensures that the personal and login information entered on the site is encrypted on the user’s computer and can only be read on the target server.
  • Personal data stored in the database is encrypted in such a way that only the Operator with the key can read it. This protects the data in case the database is stolen from the server.
  • The operator periodically changes his administrative passwords.
  • In order to protect the data, the Operator regularly makes security copies.
  • An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of software components.

3. hosting

The website is hosted (technically maintained) on the servers of the operator: home.pl.

The hosting company keeps logs at the server level to ensure technical reliability. The record may be subject to:

  • resources specified by the URL identifier (addresses of the requested resources – pages, files),
  • time of arrival of the query,
  • time to send a response,
  • the name of the client station – identification implemented by the HTTP protocol,
  • Information about errors that occurred during the execution of HTTP transactions,
  • URL address of the page previously visited by the user (referer link) – in case the access to the Website was made through a link,
  • information about the user’s browser,
  • IP address information,
  • diagnostic information related to the process of self-ordering services through registrars on the site,
  • information related to the handling of e-mails addressed to the Operator and sent by the Operator.

4. your rights and additional information about how your data will be used

  • In certain situations, the Administrator has the right to transfer your personal data to other recipients, if this is necessary for the performance of the contract concluded with you or for the fulfillment of obligations incumbent on the Administrator. This includes such groups of recipients:
  • hosting company on a trust basis,
  • operators of online chat solutions,
  • Companies providing marketing services to the Administrator.
  • Your personal data processed by the Administrator for no longer than necessary to perform the related activities specified by separate regulations (e.g., on accounting). With regard to marketing data, data will not be processed for more than 3 years.
  • You have the right to request from the Administrator:
  • Access to personal data concerning you,
  • their correction,
  • removals,
  • processing restrictions,
  • data portability.
  • You have the right to object to the processing of personal data for the purpose of carrying out the legitimate interests pursued by the Controller, including profiling, with the right to object not being exercisable if there are valid legitimate grounds for processing that override your interests, rights and freedoms, in particular the establishment, assertion or defense of claims.
  • The actions of the Administrator may be complained about to the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw.
  • Provision of personal data is voluntary, but necessary to operate the Service.
  • Automated decision-making, including profiling for the purpose of providing services under the concluded agreement and for the purpose of direct marketing by the Administrator, may be undertaken in relation to you.
  • Personal data is not transferred to third countries in terms of data protection laws. This means that we do not send them outside the European Union.

5. information in forms

  • The service collects information voluntarily provided by the user, including personal information, if provided.
  • The service can save information about the connection parameters (time stamp, IP address).
  • The service, in some cases, may record information to help associate the data in the form with the e-mail address of the user filling out the form. In this case, the user’s email address appears inside the URL of the page containing the form.
  • The data provided in the form is processed for the purpose resulting from the function of the specific form, e.g. to complete the process of service request or business contact, service registration, etc. Each time, the context and description of the form clearly informs what it is for.

6. administrator’s logs

Information about user behavior on the site may be subject to logging. This data is used to administer the service.

7. important marketing techniques

  • The operator uses statistical analysis of website traffic, through Google Analytics (Google Inc. based in the USA). The operator does not transmit personal data to the operator of this service, only anonymized information. The service is based on the use of cookies on the user’s end device. Regarding the information about user preferences collected by the Google advertising network, the user can view and edit the information resulting from cookies using the tool: https://www.google.com/ads/preferences/
  • The operator uses remarketing techniques to match advertising messages to user behavior on the site. A technological prerequisite for such activities is that cookies are enabled.
  • The operator uses the Facebook pixel. This technology causes Facebook (Facebook Inc., based in the U.S.) to know that a person registered with it is using the Service. In this case, he relies on data in relation to which he himself is the controller. The operator does not transfer any additional personal data from himself to Facebook. The service is based on the use of cookies on the user’s end device.
  • The operator employs a solution to study user behavior by creating heat maps and recording behavior on the site. This information is anonymized before it is sent to the service provider so that the provider does not know which individual it relates to. In particular, typed passwords and other personal data are not recorded.
  • The Operator uses a solution that automates the operation of the Website with respect to users, e.g., that can send an email to a user after visiting a particular subpage, provided that the user has agreed to receive commercial correspondence from the Operator.

8 Information about cookies

The website uses cookies.

Cookies (so-called “cookies”) are IT data, in particular text files, which are stored in the Service User’s terminal equipment and are intended for use on the Service’s websites. Cookies usually contain the name of the website from which they originate, the time they are stored on the end device and a unique number.

The entity placing cookies on the Service User’s terminal equipment and accessing them is the Service operator.

Cookies are used for the following purposes:

  • maintaining the session of the Service user (after logging in), thanks to which the user does not have to re-enter his/her login and password on each sub-page of the Service;
  • to achieve the objectives set forth above under “Important marketing techniques.”

The Service uses two main types of cookies: “session cookies” and “permanent cookies” (persistent cookies). “Session” cookies are temporary files that are stored on the User’s terminal device until the User logs out, leaves the website or shuts down the software (web browser). “Permanent” cookies are stored in the User’s terminal device for the time specified in the parameters of the cookies or until they are deleted by the User.

Web browsing software (Internet browser) usually allows cookies to be stored on the User’s terminal device by default. Users of the Service may change their settings in this regard. Your web browser allows you to delete cookies. It is also possible to automatically block cookies. For details, please refer to the help or documentation of your web browser.

Restrictions on the use of cookies may affect some of the functionality available on the Website.

Cookies placed in the Service User’s terminal equipment may also be used by entities cooperating with the Service Operator, in particular this concerns companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. cookie management – how to give and withdraw consent in practice?

If you do not want to receive cookies, you can change your browser settings. We stipulate that disabling cookies necessary for authentication processes, security, maintenance of user preferences may hinder, and in extreme cases may make it impossible to use the websites.

To manage your cookie settings, select the web browser you are using from the list below and follow the instructions:

  • Edge
  • Internet Explorer
  • Chrome
  • Safari
  • Firefox
  • Opera
  • Mobile devices:
  • Android
  • Safari (iOS)
  • Windows Phone